Question 1

How long will it take for my products to arrive?

Accepted Answer

UK Standard delivery - 2-5 working days - £3.99 per order

Question 2

Can I cancel an order once it’s been placed?

Accepted Answer

If you would like to cancel your order then please contact orders@golfway.com as soon as possible to discuss your options. New orders can pass through our system for dispatch within 15 minutes and they cannot be cancelled once they have been processed by our warehouse.

Question 3

How do I know if my order has been successfully placed?

Accepted Answer

When we receive your online order, an order acknowledgement screen will appear, this includes an order reference number. You will also receive an email to confirm we have received your order.

Question 4

My payment has been declined, what should I do?

Accepted Answer

If your card was refused you can try resubmitting your order using a different card. For details on why your card was refused, please contact your card issuer.

Question 5

I've ordered a product, now it is showing out of stock.

Accepted Answer

A product page will indicate the general availability of the item. If no stock is available, the out of stock message will appear.

Question 6

Can I add to an existing order?

Accepted Answer

Website orders are fully automated so we cannot add to existing orders once they have been placed. If you would like to order additional items then you will need to generate a new order.

Question 7

What is your returns procedure?

Accepted Answer

If you experience a fault with a product that you have purchased from us then please email orders@golfway.com for a free return shipping label. For any other issues please contact us at orders@golfway.com.

Question 8

I live outside the UK, am I able to place an order?

Accepted Answer

No – currently we are only shipping within the UK

Question 9

How do I know what size clubs I need?

Accepted Answer

Golfway products have been designed to provide the correct fit based on player height. For example, if your player height is 146cm, you would require a 140cm size club as this falls into the optimal player height range between 140cm to 149cm. You can view a sizing guide for both our play and champion ranges on their product pages to help you select the correct size club for your height.

Question 10

Who is Golfway for?

Accepted Answer

Everyone! Whether you&#39;re a new starter who&#39;s learning, a seasoned pro or family just looking to get together, enjoyment, connection and creativity is at the heart of what we create. Whether you&#39;re 2 or 102, Golfway is for everyone and you can create your own way of playing.

Question 11

How durable is the equipment?

Accepted Answer

We manufacture our products to the highest standards using top quality materials and procedures. The equipment is extremely durable; however balls and tees will wear after frequent use.

Question 12

Can Golfway be used outdoors?

Accepted Answer

Yes, Golfway products are all weather-proof.

Question 13

Can Golfway be used in a confined space?

Accepted Answer

Yes, the soft ball with limited flight has been designed to make it safe for use in small spaces.

Question 14

Why do golfers wear one glove?

Accepted Answer

A golf glove is worn by right-handed golfers on their left hand, and left-handed golfers on their right hand, to help achieve a secure hold on the club without having to grip too tightly which would inhibit the swing.

Question 15

Are Golfway clubs suitable for all genders?

Accepted Answer

Absolutely. Our clubs are designed with player height as the determining factor.

Cart

popular products

Golfway Support

Orders

General